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HOUSE OF QUALITY

 

The House of Quality is an opinion of a customer analysis tool and a key factor of the Quality Functional Deployment technique. It starts with the say of the customer. It is a tool to decipher what the customer wants into products or services that meet the customer wants in terms of engineering design values by means of generating a relationship matrix.

 

Quality Function Deployment functions such as the house of quality are used on consumer products to categorize and manage design trade-offs. It includes studying customer necessities. The customer necessities can be in the form of a marketing investigation which has been directed towards a certain marketing group. It may not work well for present products but the outcomes are quite effective if you are considering into solving a big design problem. In general, the purpose of this survey is to discover what consumers want from consumers. The house of quality serves as a good spot between the customer necessities and the engineering variables.



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